No heat or no cooling
Checking the thermostat call, outdoor unit, reversing valve and controls to find why the system runs but does not heat or cool.
Heat pump short cycling, stuck on cooling or icing up? HAXX repairs ducted and ductless heat pumps in East Palo Alto homes, ADUs and townhomes.
Serving University Village, University Square, the Gardens, Palo Alto Park, the Weeks Neighborhood and Runnymede and the rest of East Palo Alto. Share your address to confirm availability.

Ducted systems, ductless mini-splits and multi-zone heat pumps. Tell us what the system is doing and we start the visit with that symptom.
Checking the thermostat call, outdoor unit, reversing valve and controls to find why the system runs but does not heat or cool.
Some frost in winter is normal. A unit that stays iced points to airflow, refrigerant or defrost-control problems.
Blinking lights and error codes on Mitsubishi, Daikin, Fujitsu and other ductless systems, traced to the sensor, board or refrigerant issue behind them.
Units that start and stop, rattle, hum or trip the breaker are checked for electrical, airflow and sizing problems.
Clogged condensate lines and drain pumps cleared and tested before water damages the wall.
If the system is not worth fixing, you get the reasons in writing and options to compare, not pressure.
East Palo Alto's housing mixes compact postwar homes, backyard ADUs and newer townhomes. Heat pumps in each setting fail for different reasons, so diagnosis comes first.
In smaller 1950s houses the air handler often sits in a closet or garage. Clogged filters, drain lines and weak blower motors are frequent causes of poor heating.
Units in low, damp yards close to the Bay and San Francisquito Creek can show corrosion on coils, contactors and wiring. HAXX inspects these parts on every call.
HAXX holds both C-20 HVAC and C-10 electrical classifications, so tripping breakers, failed disconnects and control wiring are handled without a second contractor.
Rated 4.8 across 515+ reviews on Housecall Pro, Google and Facebook. Read more reviews.
“Thorough diagnostics of A/C system, identified and repaired the issue quickly!”
“Service was performed well and on time. Service person was highly skilled and provided easy to understand options to deal with the issue. Price for diagnostics was reasonable and easy to pay online.”
“Our commercial building had several HVAC problems, and their team carefully diagnosed each unit, explained the available options, and never pressured us into unnecessary replacements. They worked hard to repair what could be repaired and kept us informed throughout the process.”
Brand, model and what it is doing. Photos of the label or error code help.
The technician tests the system and finds the cause, not just the symptom.
You see the repair price before work starts, and the options if a repair is not worth it.
The repair is completed and tested, or scheduled once the part arrives.
A closer look at recent heating and cooling work by HAXX.

On site during a commercial VAV box repair: access above a suspended ceiling, equipment and the work in progress.
Explore recent projects
Heat pump air handler service.

Compressor replacement.

Mitsubishi leak detection.

After-hours system repair.

Heat pump installation.

Outdoor heat pump installation.

Heat pump air handler installation.

Lennox ac installation.
Common causes are a stuck reversing valve, a defrost control fault, a failed sensor or a low refrigerant charge. HAXX tests each before recommending a repair.
Yes. HAXX services single-zone ducted and ductless systems that serve ADUs and garage conversions.
It depends on the fault, the refrigerant the system uses and the condition of the compressor and coils. HAXX explains the repair cost against replacement options so you can decide.
Yes. HAXX services wall, ceiling cassette and ducted mini-split heads, single-zone and multi-zone.
Share the property, equipment and questions you have in mind.
(408) 901-8315
Call HAXX to discuss your property and scheduling.
