Load calculation and sizing
Equipment is sized to the house, not to the old furnace label. Oversized systems short cycle and cost more.
HEAT PUMP INSTALLATION · PALO ALTOHeat Pump Installation
Heat Pump Installation
in Palo Alto, CA.
Heat pump installation in Palo Alto: load calculation, equipment sized to the house, the City's instant heat pump permit and help with CPAU rebates.
Serving Crescent Park, Old Palo Alto, Professorville, Midtown, Barron Park and Greenmeadow and the rest of Palo Alto. Share your address to confirm availability.
4.8 rating · 515+ reviewsHVAC & electrical, one teamPermits handledCA Lic #1081990
Heat pump installation,
planned properly.
A heat pump replaces a furnace and AC with one system for heating and cooling. Good results come from sizing, layout and electrical planning done before equipment is ordered.
Ducted or ductless
Keep existing ducts when they are in good shape, or go ductless where ducts are missing, leaky or impossible to run.
Electrical capacity check
HAXX electricians review the panel and service before the install, so a surprise panel upgrade does not appear mid-project.
Brands we install
Mitsubishi Electric and American Standard systems, among others, matched to the home and budget.
Permits and inspection
HAXX pulls the mechanical and electrical permits and meets the city inspector.
Rebate paperwork
We point you to the rebates your address qualifies for and provide the equipment documentation programs ask for.
PALO ALTO DETAILSPlanning a heat pump
Planning a heat pump
in Palo Alto.
Palo Alto runs its own gas and electric utility, City of Palo Alto Utilities (CPAU), so rebates and service upgrades come from the City rather than PG&E. The rules on noise and placement are local too.
01
CPAU rebates
CPAU lists a rebate for heat pump HVAC that replaces gas heating, with a higher amount for income-eligible households, plus add-ons for panels, circuits and permit fees. Check current terms on the CPAU Rebate Hub.
02
Instant permit
Palo Alto offers an instant permit to C-20 contractors for heat pump systems in detached single-family homes, duplexes and ADUs, with a calculated setback and a noise limit for the outdoor unit.
03
Placement matters
The instant permit excludes outdoor units on the roof or visible from the street. HAXX plans the condenser location around setbacks and noise before quoting.
What customers say
about HAXX.
Rated 4.8 across 515+ reviews on Housecall Pro, Google and Facebook. Read more reviews.
★★★★★
“Their technician was professional, honest, and took the time to explain the problem and the repair process clearly. Instead of pushing for an expensive replacement, they repaired our HVAC system and helped us save a significant amount of money. The work was completed carefully, and our air conditioner is now working well.”
★★★★★
“Thorough diagnostics of A/C system, identified and repaired the issue quickly!”
★★★★★
“Service was performed well and on time. Service person was highly skilled and provided easy to understand options to deal with the issue. Price for diagnostics was reasonable and easy to pay online.”
A CLEAR NEXT STEPFrom your first question
From your first question
to a considered plan.
01
Share your starting point
Existing equipment, home layout and what you want to improve.
02
Review the property
Sizing, airflow, equipment placement and electrical needs.
03
Compare the scope
Options, exclusions, permit requirements and any eligible incentives.
04
Plan installation
Confirm equipment, scheduling and handover details with HAXX.
HAXX ON SITEReal work.
Real work.
Real homes and businesses.
A closer look at recent heating and cooling work by HAXX.
THE PEOPLE BEHIND THE WORKHands-on work.
Hands-on work.
A real look inside.
On site during a commercial VAV box repair: access above a suspended ceiling, equipment and the work in progress.
Explore recent projectsRecent Projects
Heat Pump Installation
Heat pump installation.
Outdoor Heat Pump Installation
Outdoor heat pump installation.
Heat Pump Air Handler Installation
Heat pump air handler installation.
Heat Pump Air Handler Service
Heat pump air handler service.
Lennox AC Installation
Lennox ac installation.
Compressor Replacement
Compressor replacement.
Mitsubishi Leak Detection
Mitsubishi leak detection.
Leaking Coil Replacement
Leaking coil replacement.
GOOD TO KNOW
Heat Pump Installation in Palo Alto: questions, answered.
What heat pump rebates are available in Palo Alto?
CPAU offers a heat pump HVAC rebate when the system replaces a gas or other fossil fuel heater, with add-on rebates for panel upgrades, new circuits and permit fees. Amounts change, so confirm on the CPAU Rebate Hub before you sign.
How is a heat pump permitted in Palo Alto?
Many single-family and ADU projects qualify for the City's instant heat pump permit, which requires a load calculation, equipment specs and a CF1R form. Projects that do not qualify go through a pre-application.
Can a heat pump heat my house on cold nights?
Yes. Bay Area winters are mild, and correctly sized heat pumps heat comfortably through them. Sizing and duct condition matter more than the brand.
How long does an installation take?
Most single-system replacements take one to three days on site. Permits, equipment lead times and any electrical work add to the overall timeline.
LET’S TALK ABOUT YOUR PROPERTYTell us what you need.
Tell us what you need.
We’ll start there.
Share the property, equipment and questions you have in mind.
(408) 901-8315
Call HAXX to discuss your property and scheduling.